Encore Guest Rewards — For Restaurant & Salon Owners

The challenge

Getting new guests is expensive. Getting them back shouldn’t be.

Most restaurants and salons spend heavily to attract first-time guests — then have little leverage to create an immediate return visit.

Restaurants

~70%of first-time diners never return

~$125typical paid cost to acquire one casual-dining guest

Salons

~60%of first-time clients never return

~$40typical paid cost to acquire one new salon client

Restaurants & salons

5–7×more expensive to acquire a new guest than to retain one

Spend moreRepeat guests tend to spend more and visit more often

Industry benchmarks commonly cited across restaurant and salon marketing & retention research.

How it works

A simple path from visit to return visit.

Your guests receive an invitation. They call our Rewards Center. We handle the rest — and when they complete a short online travel savings presentation and the tour is marked qualified, they receive a unique dining certificate or service credit (QR code) for your location by email and text. When they return, your server or stylist scans the QR with a phone camera — no app — enters your PIN, and taps Redeem. You are reimbursed on redemption. On the scheduling call, we also ask if they’d like us to share their contact info with you for future offers (optional — the reward is never tied to saying yes).

Guest visits you Receives invitation Calls Rewards Center Attends short Zoom Gets QR certificate / credit Staff scans & redeems You are reimbursed

For your business

Built to bring guests back — without adding work.

Increases repeat visits and guest lifetime value
No advertising expense — we fund the dining certificates and service credits
Our Rewards Center asks guests for permission to share contact info with you — so you can market to opted-in guests
No software, no admin burden, no new payroll
Materials, training, and guest support provided

For your team

Servers and stylists earn cash for simple introductions.

No hard selling. Your staff briefly presents the invitation. When a guest completes the presentation, the server or stylist who introduced them earns a cash bonus — paid by us.

$25 cash bonus per guest who attends
Fast, simple script — five-minute refresher training
Recognition and optional monthly contests

Restaurants & salons

Built for both dining rooms and salon floors.

Same program. Same no-cost pitch. Dining certificates for restaurants; service credits for salons.

What owners ask first

Three questions. Three answers.

Will this increase revenue? Yes.
Will this create work? No.
Will it cost me money? No.

You place invitations. We fund rewards, train staff, support guests, and reimburse redeemed certificates and credits. Compared with paying to acquire a new guest, a funded return-visit reward is a smarter way to grow revenue.

Next step

Request a walkthrough.

Tell us a bit about your restaurant or salon and when you’re free. We’ll confirm a short meeting to walk through the program and pilot options.

Prefer to talk first? Call the Rewards Center at 877-401-5519.